Fethiye Discovery Terms & Conditions
Terms & Conditions
All bookings and tours made through WWW.FETHIYEDISCOVERY.COM
are subject to the Legislation of Turkish Travel Agencies ( Law no: 1618 ) and The Consumer Protection Law ( Law no: 4077 ) which has recently received major amendments to harmonize with European Union Consumer Rights Legislation.
Payments can be done by credit cards ( Visa, Master and Debit Cards ) with no credit card charge. All prices include VAT. The " Billing Firm "
on your bank statement will appear as " 4 S TURIZM MARMARIS "
Notification of Room Numbers
You are kindly requested to notify us your room number after your arrival in your resort. We will not be held responsible for any pick-up problems, if room number is not notified.
Unless specified otherwise the meeting point is at the main entrance or at the main security gate outside the hotel. It is important that you are waiting outside of the hotel as most of the hotel's security staff is very strict and do not let the pick up vehicles pass the security gate. Where there is no security gate, please wait outside at the main entrance to your hotel.
Alterations to an tours or activity
We do our best to organize our tours or Activities as they are described in our web-site, however WWW.FETHIYEDISCOVERY.COM
does not accept responsibility for every detail of the same and reserves the right to cancel or alter all or any part of any tours or Activity without prior notice.
Cancellations made by us :
If any tours or Activity is cancelled for any reason by WWW.FETHIYEDISCOVERY.COM
you will be refunded the price you paid for the tours or activity in question and no more.
Cancellations made by you :
- Cancellations made 30 days
prior to the departure of the tours will be fully refunded.
- Cancellations made 29 days
to 7 days
prior to the departure of the tours will be half refunded.
- Unfortunately no refund for cancellations within 6 days
prior to the departure of the tours.
Alterations to your bookings done by you :
You can easily change your booked tours's date / time or even swap it with another tours, provided that we are informed about the changes minimum 2 days
beforehand. There will be no fee for changing your reservation.
If you should have any problem or dispute with an tours, please get in touch with us through e-mail:firstname.lastname@example.org
or phoning the tours manager: +90 553 259 2481
We will do our best within our capacity to resolve the issue.
Any claim or dispute that can not be resolved amicably shall be determined in accordance with the laws of the governing country in which the tours or Activity took place. By booking an tours or Activity you agree to submit to this jurisdiction.